Frequently Asked Questions

ActuarialVillage.ai is an online platform designed to help actuarial students and professionals prepare for exams, enhance their skills, and connect with a community of peers. We provide study materials, practice exams, and collaborative learning tools specifically tailored for the actuarial profession.

Simply create a free account on our website. Once registered, you can explore our learning resources, participate in the community forum, and take free practice quizzes. To access premium content and features, you'll need to upgrade to a paid subscription plan.

We offer three main subscription tiers:

• Basic (Free): Access to community forums and limited study materials
• Premium ($29/month): Full access to study materials, practice exams, and personalized analytics
• Pro ($49/month): All Premium features plus 1-on-1 tutoring sessions and priority support

We also offer special discounts for students and group memberships for companies.

We currently support all preliminary exams from both the Society of Actuaries (SOA) and Casualty Actuarial Society (CAS), including:

• Exam P/1
• Exam FM/2
• Exam IFM/3F
• Exam SRM
• Exam STAM
• Exam LTAM
• Exam PA
• And more...

We're constantly expanding our coverage to include more fellowship-level exams.

Your progress is automatically tracked in your personal dashboard. You'll find detailed analytics including:

• Study time by topic
• Practice quiz scores
• Exam performance trends
• Personalized weak areas identification
• Study schedule adherence

Premium and Pro members get access to advanced analytics and AI-powered recommendations.

Yes, premium subscribers can download study materials as PDFs for offline use. This includes formula sheets, summary notes, and practice problems. Our mobile app also supports offline access to previously viewed content.

You can cancel your subscription at any time by going to your Account Settings and selecting "Manage Subscription." Your access will continue until the end of your current billing period. We don't offer refunds for partial months, but you're welcome to use the service until your subscription expires.

We update our study materials regularly to ensure they align with the latest exam syllabi. Major updates occur at least twice a year, with minor updates and corrections happening more frequently. All updates are announced in our community forum and via email notifications.

Absolutely! We welcome suggestions for new study materials. You can submit requests through the "Suggestions" form in your dashboard or post in the designated section of our community forum. Our content team reviews all requests and prioritizes development based on member demand.

Our study materials are created by a team of experienced actuaries, many of whom have served on exam committees or worked as exam instructors. Each piece of content undergoes rigorous peer review to ensure accuracy and relevance to the current exam syllabus. We also incorporate feedback from our community to continuously improve the quality of our materials.

ActuarialVillage.ai supports all major modern browsers, including:

• Google Chrome (recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari

For the best experience, we recommend using the latest version of these browsers.

If you encounter any technical issues, please contact us through:

• The "Report Issue" button in your dashboard
• Email: support@actuarialvillage.ai
• Live chat support (available during business hours)

When reporting an issue, please include as much detail as possible, including your browser version, device type, and steps to reproduce the problem. Screenshots are also very helpful.

Yes, we offer mobile apps for both iOS and Android devices. Our apps provide access to study materials, practice quizzes, and progress tracking on the go. You can download them from the Apple App Store or Google Play Store by searching for "ActuarialVillage.ai".